Friday, June 29, 2012

A Response Time Metric for Service Level Agreements

Service Level Agreements (SLAs) usually specify a response time
criteria that must be met. Although SLAs can have a wide range of
metrics like throughput, up time, availability etc., we will focus on
response times in this article.
We often hear phrases like the following :
Preview Text: 


Although SLAs can have a wide range of metrics like...

Source: http://feeds.dzone.com/~r/zones/css/~3/NfWEKCK4NBU/response-time-metric-service

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