The art of freelance customer service

When you think of customer service, be it as a freelancer or a large corporation, you probably think about rectifying problems promptly and with great finesse, exceeding customer expectations, and delivering promises on time and on budget. But there is so much more to customer service. As a freelancer, when you bid for a job [...]

Source: http://www.webdesignerdepot.com/2012/07/the-art-of-freelance-customer-service/

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